Shipping & Returns
All orders are shipped via USPS and are subject to shipping fees as noted when you checkout.
All orders typically ship within 7 days, however we always do our best to expedite.
If you have any issues or questions, please contact our Customer Service Department.
FINAL SALE: Sale items marked FINAL SALE cannot be returned or exchanged. No refunds will be issued for items marked as final sale.
Provided you have received a valid Return Authorization (“RA”) number from us, any item purchased from our website can be returned or exchanged within fourteen (14) days after the shipment arrival date. Returned items must be unused, unwashed and undamaged, and the hang tags must not have been removed. Please return items in their original packaging, including any plastic wrap. Returns attempted after fourteen (14) days will not be accepted.
In order to return any item, you must contact our Customer Service Department for an RA number. You will be asked to supply the following information:
- Order number
- Full name
- Phone number
- Email address
- Mailing address
- Reason for the return
Once your return has been authorized (typically within two (2) business days), you will be provided with an RA number. Please write the RA number on both the inside and outside of the original package.
Ship Returns To:
8126 W Nine Mile Rd, Oak Park, MI 48237
You may choose any carrier. We recommend that you request a tracking code and shipping receipt from the carrier. We are not responsible for packages lost in transit. Once your return is received and inspected (typically within three (3) business days after receipt), your refund will be processed within ten (10) business days. Please note that once we initiate the credit for your return, the credit card company that issued the credit determines the date the refund will post to your account.